Shipping Policy
1. Shipping Coverage
18 Gourmet provides nationwide shipping for all products available on our website.
2. Delivery Time
- Inner-city areas: 1–3 business days.
- Outlying areas and other provinces/cities: 3–7 business days.
- Delivery times are estimates and may be affected by public holidays, weather conditions, or other circumstances beyond the reasonable control of 18 Gourmet and our shipping partners.
3. Shipping Fees
- Shipping fees are calculated based on the delivery destination and will be displayed during the checkout process.
- Free shipping may be offered as part of promotional campaigns, subject to the terms and conditions specified by 18 Gourmet.
4. Order Inspection
Customers are encouraged to inspect their order upon delivery before accepting it. If you receive a damaged, incomplete, or incorrect order, please contact 18 Gourmet immediately so we can assist you in resolving the issue as quickly as possible.
5. Contact Information
If you have any questions regarding shipping or delivery, please contact 18 Gourmet's Customer Support team. We will be happy to assist you promptly.