Terms & Conditions
1. Introduction
Welcome to 18 Gourmet, a trusted brand specializing in premium dried nuts, dried fruits, preserved fruits, gift sets, and high-quality food products.
Guided by our motto:
"Delivering Flavor with Care, Connecting People with Heart."
We are committed to providing carefully selected products that meet high standards of quality, safety, and customer satisfaction.
2. Customer Rights and Responsibilities
- Providing accurate and complete information when placing an order.
- Paying the full order amount using the selected payment method.
- Inspecting the products upon delivery and notifying us immediately if any issues are found.
3. Rights and Responsibilities of 18 Gourmet
- Providing products that match the descriptions and information published on the website.
- Protecting customers' personal information in accordance with applicable laws and regulations.
- Assisting customers throughout the purchasing, delivery, and complaint resolution processes.
4. Pricing and Promotional Programs
Product prices displayed on the website are valid at the time an order is placed. 18 Gourmet reserves the right to adjust product prices or promotional offers at any time without prior notice.
5. Intellectual Property
All content, images, designs, logos, trademarks, and materials displayed on this website are the intellectual property of 18 Gourmet or their respective owners and are protected under applicable intellectual property laws.
6. Limitation of Liability
18 Gourmet shall not be liable for any damages resulting from improper use of our products, failure to follow usage instructions, or circumstances beyond our reasonable control.
7. Amendments to the Terms & Conditions
18 Gourmet reserves the right to modify or update these Terms & Conditions at any time to reflect changes in our business operations or to comply with applicable laws and regulations.
8. Contact Information
If you have any questions, comments, or complaints regarding the use of our website or services, please contact 18 Gourmet. Our customer support team will be happy to assist you.